Just Bookz - Leadership on the Line, 2d Edition


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Leadership on the Line, 2d Edition

by Ed Rehkopf
Price: $23.95

176 Pages, Hardback, 5.5 x 8.5

ISBN-10: 0-9722193-1-5
ISBN-13: 978-0-9722193-1-0

A primer on leadership for front line supervisors, business owners, and emerging leaders everywhere. Easy-to-read, inspirational, and with plenty of real life examples, the concepts in this book are broad enough to apply anywhere in any industry attempting to deliver high quality service and to develop employees to their fullest potential. Now in a second edition with expanded material!

About The Author

Ed Rehkopf is a graduate of the U.S. Military Academy and received a Masters of Professional Study degree in Hospitality Management from Cornell’s School of Hotel Administration. During his long and varied career, he has managed two historic, university-owned hotels, worked at a four-star desert resort, served as Director of Operations for a regional luxury-budget hotel chain, opened two golf and country clubs, and worked in golf course development.

Reviews

“ Thank you so much for your book. I shared it with our Guest Services Manager at our resort and she liked it so much she wanted her own copy, so I gave her mine. I want to order 8 more copies … I just did our second program last week at our resort Divi Tiara, on Cayman Brac. They loved the books. Your book is a great tool for me!” Ray Hobbs, Chief Operating Officer, Divi Resorts “Leadership on the Line is the first great book I have read on how to become the best supervisor/leader you can be. This book is a must read for anyone entering the service business. You not only learn how to treat your employees and customers, you can learn how to better yourself and become a great team leader.” Allison Dettorre, Recreation Director, Northborough, MA

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